Privacy Policy

Last Updated: January 2026

Campaign for Better Hearing ("we," "us," "our," or "Company") operates the website campaignforbetterhearing.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Name, email address, and other contact information you voluntarily provide through forms or inquiries.
• Technical Data: IP address, browser type, operating system, and device identifiers.
• Cookie Data: Information stored through cookies and similar tracking technologies.
• Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns.
• Location Data: General geographic location based on IP address (not precise location).

We do not knowingly collect data from children under 18 years of age. If we become aware that such data has been collected, we will delete it promptly.

How We Use Information

We use the information we collect for the following purposes:

• To conduct analytics and understand user behaviour on our website.
• To track affiliate links and monitor casino partner referrals for commission purposes.
• To improve website functionality, content, and user experience.
• To send promotional emails and marketing communications (with your consent).
• To comply with legal obligations and enforce our Terms of Service.
• To prevent fraud and ensure website security.
• To respond to your enquiries and provide customer support.

Cookie Policy

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality and security.
• Analytics Cookies: Help us understand how visitors use the website (Google Analytics, etc.).
• Affiliate Tracking Cookies: Track clicks and referrals to casino partners for commission tracking.
• Marketing Cookies: Used for targeted advertising and retargeting purposes.
• Third-Party Cookies: Set by affiliate networks and casino operators.

Opt-Out Options: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect website functionality. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Third-Party Links

Our website contains links to casino websites, affiliate networks, and other third-party services. We are not responsible for the privacy practices, terms, or content of external websites. When you click on casino links or affiliate partners, you leave our website and enter their domains.

We strongly recommend reviewing the privacy policies of these third parties before providing any personal information or creating accounts. We do not control how casino operators or affiliate networks collect, use, or protect your data.

Your Rights

As a UK resident, you have rights under the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can correct inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your data (subject to legal obligations).
• Right to Restrict Processing: You can limit how we use your information.
• Right to Data Portability: You can request your data in a portable format.
• Right to Object: You can object to certain types of processing, including marketing.
• Right to Lodge a Complaint: You may file a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, contact us using the details provided in the Contact Us section below.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Retention periods include:

• Email Newsletter Subscribers: Until you unsubscribe.
• Affiliate Tracking Data: Typically 90 days (subject to affiliate partner requirements).
• Analytics Data: Typically 26 months (Google Analytics default).
• Customer Enquiries: Up to 2 years unless a legal obligation extends this period.

When data is no longer needed, we delete or anonymise it securely. However, we may retain aggregated, anonymised data indefinitely for statistical purposes.

Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact us:

Email: privacy@campaignforbetterhearing.co.uk
Website: campaignforbetterhearing.co.uk

We aim to respond to all requests within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

Note: This website contains links to gambling operators. Gambling can be addictive. If you have concerns about problem gambling, please visit Gamble Aware or contact the National Problem Gambling Clinic.